Data & Decisions
PEG is committed to helping organizations understand and utilize a wide range of data—market/landscape data; financial data; constituent feedback; and outputs, milestones, and outcomes—to inform their strategic, programmatic, and operational decision making. (PEG’s “Data & Decisions” practice area affectionately borrows its name from an analytics course at Stanford’s Graduate School of Business.)
Larkin Street Youth Services
From 2011 to 2012, PEG joined forces with the Bridgespan Group and Bain & Company to help Larkin Street Youth Services develop a comprehensive five-year strategic plan. Subsequently, PEG colleague supported Larkin Street to redesign key programs (e.g., education, workforce development) as well as implement a complex new agency-wide client data collection and tracking system, using the “Efforts to Outcomes” or ETO software system. In addition, PEG supported related leadership and staff training, and change management.
GLIDE Memorial Church
In 2013, PEG supported the evaluation department at GLIDE Memorial Church to develop more dynamic, cyclical, and customized approaches to constituent feedback (in partnership a PhD researcher at the US Centers for Disease Control and Prevention). Also in 2013, PEG worked closely with leaders and staff at Tipping Point Community (TPC) to gather feedback on TPC’s grantee partnerships via development and distribution of a customized survey; rigorous analysis of 88 completed surveys using regression analysis and related statistical approaches; and subsequent follow-up interviews.
In 2015, PEG undertook a similar project for national venture philanthropy dynamo New Profit, surveying and interviewing New Profit’s grantees, identifying key trends (based on both quantitative and qualitative trends), and providing key findings and recommendations to New Profit leadership.
Education Through Music
Beginning in 2016, PEG supported a leading NY music education organization to develop a best-in-class evaluation program using a mix of assessment approaches (based on models from the University of Chicago’s Schools Consortium and Harvard School of Education spin-off “Panorama Schools,” among others). Activities included:
activity data tracking (e.g., student attendance, parent engagement);
interviews, focus groups, and surveys to gauge student, parent, teacher, and principal perception and satisfaction;
custom-designed standardized/normed quantitative tests; and
comprehensive case studies integrating all of the previously mentioned approaches.
Memphis Public Library
Subsequently, PEG undertook similar work with the Memphis Public Library system, resulting in the development of entirely new youth program development and assessment practices (the subject of a forthcoming case study).
Several PEG team members serve as coaches with the Edna McConnell Clark Foundation’s PropelNext initiative, which supports promising youth CBOs to strengthen their programs, upgrade performance measurement tools and processes, and institutionalize the practice of using data to inform learning, performance, and continuous improvement.